Welcome to BuzzeBuy! We strive to provide you with a seamless and enjoyable shopping experience. Below is our comprehensive shipping policy detailing how we handle shipping, tracking, and exchanges.
1. Shipping Locations
We currently ship exclusively within India. Unfortunately, we do not offer international shipping at this time.
2. Shipping Costs
Free Shipping: Enjoy free shipping on all orders.
3. Shipping Carrier
All our shipments are handled by Shiprocket, a reliable and efficient courier service.
4. Order Processing Time
Orders are typically processed and dispatched within 3-4 business days from the date of purchase. Please note that processing times may vary based on order volume and other factors.
5. Delivery Time
- Standard Delivery: Orders are delivered between 8:00 AM and 10:00 PM.
- While we strive to ensure timely deliveries, please note that actual delivery times may vary depending on the destination and other logistical factors.
6. Order Tracking
We provide an order tracking system for your convenience. Once your order is shipped, you will receive tracking information via email or SMS. You can use this information to track your order through the Shiprocket tracking portal.
7. Handling and Packaging
All orders are carefully packaged to ensure they arrive in perfect condition. There are no additional handling or packaging fees.
8. Returns and Exchanges
You can request an exchange within 15 days of the shipment date. To initiate an exchange, please visit the My account Order page or Contact us. Our customer support team will assist you with the process.
9. Lost or Damaged Packages
In the unfortunate event that your package is lost or damaged during transit, please get in touch with us immediately through our Contact us page. We will investigate the issue and work with you to resolve it promptly.
10. Holiday Shipping
We do not have variations in shipping times during holidays. Orders will be processed and delivered within the standard times mentioned above.
11. Customer Support
For any shipping-related queries or issues, please contact us via our Contact Us page. Our customer support team is available to assist you with any concerns.